Who needs a customer code.

When you are a director of a company, you need to register an account on CIPC. You will then receive a customer code and create a password.

Can anyone else use my account?

Once you have registered an account, you can log into your account. A list will be shown of all the companies that you are a director of.

You can use this account to make changes to your companies and your contact details. You will also use this customer code to submit the annual returns of your company.

Can anyone else make changes to your company?

If you struggle to work on CIPC, you can appoint a 3rd party service provider to do transactions for you. But you have to give them permission in order for them to process the transactions successfully. The 3rd party service provider will then do the transactions using their own customer code, not yours.

It is important to understand that if you have previously used a 3rd party service provider, your company is in no way connected to their customer code. You have to have your own account in order to make amendments on your own company.