How to register a CIPC customer account

Background

Before CIPC made changes to the processes, people made use of third party representatives to register companies. These representatives then used their own cellphone numbers and email addresses as the contact details of the directors.

Before the changes were made by CIPC, the directors only had to sign a form in order to process director amendments.

How the process changed.

CIPC has recently changed the process of making director amendments. When amendments are requested, the affected directors will receive OTP’s via email and SMS. These OTP’s then have to be entered on the CIPC website in order to finalize the amendments. It is therefore important that the contact details for each director is updated at CIPC.

Don’t be held captive.

What we have noticed, is that when directors go back to the third party representative that registered the company, they are told that the director’s details can’t be changed. This is a tactic used to force people to make use of their services. Don’t get caught by this. Every director can register his or her own CIPC customer account. And then make use of this account to amend their contact details.

How to register a customer account.

First, you need to go to the eServices website.

Next, click on “customer registration” on the left hand side of the screen.

From the next screen, you will be guided through the steps to register your account.

After the registration is complete, you can log in again to change your details.

After you have logged in, simply click on “Transact” at the top of the screen, and then on “more services”.

On the next screen, simply click on “director amendments”, and change your contact details from there.

Thus you can ensure that you have full control over your company’s details.

If you need more details on how to register an account or reset a password, feel free to contact us.