Why is my tax refund not paid yet?
When a tax refund is due to you, SARS typically pays out in 3 to 4 days. If your refund has not been paid, there could be several factors that causes the delay.
Wrong bank details
If you have changed your banking details since the last return submission, it is important to let SARS know. This can be done on eFiling using the RAV01 form.
Bank detail review
In some cases, SARS chooses to review the bank details of a taxpayer before any refunds are paid. SARS will send a letter indicating that this is the case. The following detail should be uploaded to eFiling:
- ID copy
- Bank confirmation letter
- Proof of address
- Photo of yourself holding your ID
Audit
If your tax return has been chosen for audit, the refund will only been paid once SARS has concluded the audit. SARS will send a letter to notify the taxpayer about the audit. The relevant supporting documents should then be uploaded to eFiling.
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